Terms & Conditions

1 · Scope & provider

These GTC govern the contract between omniOne and the customer. The offer is directed exclusively at entrepreneurs.

2 · Subject of the contract

omniOne provides a SaaS platform for fitness coaches to manage their own clients.

3 · Role of the platform · no coaching

omniOne acts solely as a neutral platform and provides no coaching services.

4 · Registration & conclusion of contract

A coach account can be created free of charge. Entrepreneur status is confirmed before Checkout.

5 · Plan & scope of services

omniOne is offered as one full-feature plan. Billing setup, account start and invitations are free; fees arise only for invited clients who accepted and are active. Paused clients are not billable; chat remains available while other coaching functions are read-only.

6 · Prices & payment

Payment is processed via Stripe. Checkout itself does not trigger a fee; billing is per billable active client and month.

7 · Term & termination

Paid plans run monthly and renew automatically; cancellable to the end of the billing period.

8 · Effects of termination · deletion

Active coaching relationships must be ended before account deletion; after termination omniOne deletes the Customer's personal data and content, subject to legal retention.

9 · Free start & promotional offers

omniOne may offer a free start, early-access conditions or promotional conditions with reasonable limits and notice.

10 · Customer obligations

The Customer must protect credentials, use the platform lawfully and secure consents for client data.

11 · Data protection & data processing agreement

The Customer is controller, omniOne is processor; a separate DPA applies.

12 · Availability & maintenance

We endeavour high availability but do not owe uninterrupted service.

13 · Rights of use & content

A simple licence is granted; customer content remains the customer's.

14 · Health disclaimer

The platform is an organisational tool and provides no medical advice.

15 · Warranty & liability

Liability is limited except for intent, gross negligence and injury to life, body or health.

16 · Force majeure

Neither party is liable for failures beyond its reasonable control.

17 · Changes to these terms

We may amend these terms with 30 days' notice and an objection right.

18 · Final provisions

German law applies; place of jurisdiction is Berlin.